Articles Archive - Scheer IMC https://www.scheer-imc.com/blog/article/ Create a unique learning experience with Scheer IMC Wed, 14 Jan 2026 13:59:29 +0000 en-GB hourly 1 https://wordpress.org/?v=6.8.3 https://www.scheer-imc.com/wp-content/uploads/2025/02/cropped-logo_scheer-signet_RGB_favicon-1-32x32.png Articles Archive - Scheer IMC https://www.scheer-imc.com/blog/article/ 32 32 Learning Management System: Complete Guide for Enterprise https://www.scheer-imc.com/blog/article/learning-management-system-complete-guide-for-enterprise/ Sun, 21 Dec 2025 11:04:18 +0000 https://www.scheer-imc.com/?post_type=post_type_article&p=25001 The Complete Guide to Learning Management Systems (LMS) Features, trends, and how to choose the right one Talk to an expert In today’s fast-paced business world, organisations are under increasing pressure to develop talent, ensure regulatory compliance, and keep pace with digital transformation. A robust learning management system (LMS) for enterprise has become a critical […]

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The Complete Guide to Learning Management Systems (LMS)

Features, trends, and how to choose the right one
Two individuals at a laptop in discussion about Learning Management Systems

In today’s fast-paced business world, organisations are under increasing pressure to develop talent, ensure regulatory compliance, and keep pace with digital transformation. A robust learning management system (LMS) for enterprise has become a critical tool for achieving these goals.

 

From AI-powered training and blended learning to seamless integration with HR, ERP, and CRM systems, modern enterprise learning platforms enable organisations to deliver scalable, personalised learning experiences to thousands – or even millions – of employees, partners, and customers worldwide.

 

This comprehensive guide explains what an enterprise LMS is, highlights key features and current trends, and provides actionable advice on choosing the right solution for your organisation’s learning and development strategy.

OVERVIEW

1. What is an enterprise LMS – and why it matters for large organisations

Choosing the right learning management system has never been more critical. In an era shaped by hybrid work, global compliance demands, and AI-powered upskilling, organisations are seeking robust, scalable platforms that integrate seamlessly into their wider digital ecosystem. But which corporate learning platforms truly deliver at enterprise scale? 

What is an enterprise LMS?

An enterprise LMS is a comprehensive learning management platform designed to deliver and manage complex, large-scale training programmes. Such systems typically support:

  • tens of thousands of learners across global teams and business units 
  • multi-language content and multi-domain management 
  • blended learning (online, in-person, mobile) 
  • compliance, certification, and audit-ready reporting 
  • external training for partners, suppliers, and customers 
  • seamless integration with HR, ERP, and CRM systems 

 

These platforms are not just learning portals – they are strategic tools for business resilience, workforce performance and continuous development. For example, a multinational manufacturer may use an enterprise LMS to train over 100,000 employees and partners across more than 50 countries, ensuring regulatory compliance and standardising onboarding processes.

Enterprise LMS vs. basic LMS

So how does an enterprise LMS differ from a standard system? The table below outlines the key distinctions that matter for large organisations.

Why the right LMS matters now

The learning landscape is evolving rapidly. Modern learning management platforms are not just larger – they are smarter, more integrated, and more aligned with business goals.
Organisations now seek learning platforms that:

  • support AI-generated content and personalisation 
  • enable learning within the flow of work 
  • link training to skill development and performance 
  • provide mobile, blended, and flexible delivery 
  • automate compliance and certification tracking

 

For regulated industries and global workforces, the right LMS reduces risk and simplifies operations while driving learner engagement and organisational growth. 

2. Key features to look for in an enterprise LMS

Choosing a learning management system for enterprise use isn’t just about ticking boxesit’s about finding a solution that cascale with your businesssupport diverse use cases, and integrate into your broader digital ecosystem. Below are the core capabilities to look for when evaluating enterprise-grade learning platforms.

1. Scalability & multi-tenancy

A true enterprise LMS must support thousands (or even millions) of learners, without compromising performance. Multi-tenancy, the ability to manage multiple domains or learning portals under one system, is equally essential. It enables different business units, brands, or external partners to operate with their own look, feel, and content – all managed centrally. 

 

Why it matters: Enables efficient global rollouts, ensures consistent experiences across entities and reduces operational costs. 

2. Compliance & certification management

In regulated industries, these features are critical. The learning management system should provide automated tracking, re-certification reminders, validation workflows, and audit trails to reduce legal risk and prove compliance at any time.

 

Look for: validated learning paths, role-based certification management and configurable compliance dashboards.

3. Blended learning & multiple formats

Enterprise learning is never one-size-fits-all. A modern enterprise LMS should support multiple delivery formats, including: 

  • eLearning (SCORM/xAPI) 
  • Instructor-led training (ILT) 
  • Virtual classrooms 
  • On-the-job training 
  • Mobile/offline learning 

Prioritise LMS solutions that combine these formats into hybrid, AI-supported learning journeys. 

4. External learner support

Do you need to train partners, franchisees, or customers? Choose a learning management system that enables B2B/B2C learner management, public catalogues, e-commerce, and customisable access rights. 

 

This is often the point where basic LMS platforms fall short of enterprise expectations. 

5. Seamless integration with HR & business systems

An enterprise LMS should integrate tightly with your existing infrastructure – including HRIS (such as SAP or Workday), identity providers (LDAP, SSO), performance management tools, CRMs, and ERP platforms.

 

Why it matters: Minimises manual data entry, synchronises learner records, and connects training outcomes directly to measurable business KPIs. 

6. Analytics, dashboards, & skills insights

Effective training requires measurable impact. Your learning management system should provide configurable dashboards, pre-built compliance reports, and real-time insights into learner progress, skill gaps, and engagement levels.

 

Look for: filtering options by business unit, geography, or role to identify localised strengths and gaps. 

7. Authoring capabilities & AI content tools

Some learning management platforms come with built-in authoring tools or integrations. AI-powered content creation (like imc Express or Docebo Shape) is increasingly becoming a differentiator.

 

Why it matters: Dramatically reduces time-to-training, empowers subject-matter experts to create content, and accelerates global localisation. 

8. Headless LMS or front-end flexibility

Advanced organisations increasingly demand headless LMS architecture – separating the front-end experience from the back-end engine. This approach allows full UI customisation, brand alignment and seamless embedding of learning into other digital experiences.

 

Use case: Retailers, manufacturers, and luxury brands training global networks under strict brand guidelines benefit most from this flexibility. 

9. Mobile learning & offline access

A modern learning platform for enterprise must offer full mobile functionality – not just a responsive interface, but native mobile apps with offline learning capabilities for field teams or global workforces.

 

Pro tip: Ensure the platform automatically synchronises progress once learners reconnect online. 

10. Customisation without complexity

While many platforms restrict you to fixed templates, an enterprise LMS like the imc Learning Suite offers configurable workflows, granular permissions, and tailored learning paths – all without the need for heavy custom development.

Final tip when it comes to choosing the right LMS

Choose a platform that matches not only your current needs but also your long-term growth path. Many enterprise LMS buyers outgrow their initial platform within two to three years – invest in a solution you won’t need to replace.

3. LMS trends to watch in 2026

Enterprise learning is evolving faster than ever. From shifting learner expectations to major technological breakthroughs, the 2026 landscape demands more flexibility, integration, and personalisation from LMS platforms. Below are the key trends shaping enterprise buying decisions in 2026 – and how leading learning management providers are responding.

1. AI-powered content creation and localisation

More organisations are turning to AI-powered authoring tools to accelerate training production, cut costs and empower subject-matter experts to create content directly. Platforms such as the imc Learning Suite (with imc Express) and Docebo (with Shape) now include built-in tools that automate slide design, translations, voice-overs, localisation, and text generation.

 

Why it matters: Can reduce content creation time by up to 80% and eliminate bottlenecks in enterprise training delivery.

2. Headless LMS architecture

A growing number of enterprise buyers are now requesting headless LMS capabilities – where the back-end remains intact, but the learner interface can be fully customised or embedded into other systems such as intranets, portals or digital workplaces. This “headless learning architecture” gives organisations total control over the user experience.

 

Who’s leading: Platforms such as the imc Learning Suite and Totara already support headless delivery, while many others still rely on fixed, vendor-managed interfaces.

3. Integration with business-critical systems

Learning is no longer a siloed function. Enterprise organisations now expect learning management platforms to integrate seamlessly with business-critical systems – including:

  • HRIS and HCM suites (SAP, Workday, Oracle)
  • CRM and partner portals
  • ERP systems and performance tools
  • Scheduling tools and compliance workflows

Example: The imc Learning Suite connects training outcomes directly to shift-planning and regulatory systems, enabling real-time validation and compliance tracking.

4. From LXP back to LMS

The standalone LXP (Learning Experience Platform) category is consolidating. Enterprise buyers increasingly expect unified learning platforms that combine experience-driven features – such as personalised recommendations, AI-curated content, and social collaboration, without compromising core LMS functionality.

 

Why it matters: Vendors like Valamis and 360Learning blur the lines, but enterprise buyers still prioritise compliance, structure, and scalability.

5. Compliance is evolving, not disappearing

Despite the shift towards more flexible learning, compliance management remains essential across many industries. What’s changing is the delivery – it’s now embedded into workflows, validated in real time and reported with full traceability.

 

Key requirement: Choose a learning management system that automates recertification, audit trails and validation logic – not one that simply tracks completions.

6. Skills-first learning strategies

There’s increasing demand for LMS platforms that enable a skills-first learning strategy – supporting skills taxonomy, tagging, gap analysis, and internal mobility. While talent-management giants such as Cornerstone and Workday lead this space, learning-first platforms like the imc Learning Suite are closing the gap through skill-based learning paths, AI-driven recommendations, and integrated career development tools.

AI-powered content creation and localisation

More organisations are turning to AI-powered authoring tools to accelerate training production, cut costs and empower subject-matter experts to create content directly. Platforms such as the imc Learning Suite (with imc Express) and Docebo (with Shape) now include built-in tools that automate slide design, translations, voice-overs, localisation and text generation. 

 

Why it matters: Can reduce content creation time by up to 80% and eliminate bottlenecks in enterprise training delivery.

Headless LMS architecture

A growing number of enterprise buyers are now requesting headless LMS capabilities – where the back-end remains intact, but the learner interface can be fully customised or embedded into other systems such as intranets, portals, or digital workplaces. This “headless learning architecture” gives organisations total control over the user experience. 

 

Who’s leading: Platforms such as the imc Learning Suite and Totara already support headless delivery, while many others still rely on fixed, vendor-managed interfaces.

Integration with business-critical systems

Learning is no longer a siloed function. Enterprise organisations now expect learning management platforms to integrate seamlessly with business-critical systems – including: 

  • HRIS and HCM suites (SAP, Workday, Oracle) 
  • CRM and partner portals 
  • ERP systems and performance tools 
  • Scheduling tools and compliance workflows 

Example: The imc Learning Suite connects training outcomes directly to shift-planning and regulatory systems, enabling real-time validation and compliance tracking.

From LXP back to LMS

The standalone LXP (Learning Experience Platform) category is consolidating. Enterprise buyers increasingly expect unified learning platforms that combine experience-driven features – such as personalised recommendations, AI-curated content, and social collaboration, without compromising core LMS functionality. 

 

Why it matters: Vendors like Valamis and 360Learning blur the lines, but enterprise buyers still prioritise compliance, structure, and scalability. 

Compliance is evolving, not disappearing

Despite the shift towards more flexible learning, compliance management remains essential across many industries. What’s changing is the delivery – it’s now embedded into workflows, validated in real time, and reported with full traceability.

 

Key requirement: Choose a learning management system that automates recertification, audit trails, and validation logic – not one that simply tracks completions.

Skills-first learning strategies

There’s increasing demand for LMS platforms that enable a skills-first learning strategy – supporting skills taxonomy, tagging, gap analysis, and internal mobility. While talent-management giants such as Cornerstone and Workday lead this space, learning-first platforms like the imc Learning Suite are closing the gap through skill-based learning paths, AI-driven recommendations, and integrated career development tools.

4. How to choose the right learning management system

Selecting the right enterprise LMS is not just about comparing feature lists. It's about finding the best fit for your organisation's structure, learning objectives and long-term growth trajectory.

 

The following key evaluation criteria will help you make a confident, future-ready decision.

Step 1. Define your primary learning audience(s)

Ask: Who are we training and how diverse are their needs? 

  • Internal employees across multiple roles or regions? 
  • External learners (partners, franchisees, customers)? 
  • Blue-collar teams needing mobile or offline access? 

Look for an LMS with multi-tenant architecture, external learner support, and flexibility to serve different use cases without duplicating administrative effort. 

Step 2. Assess your compliance and risk landscape

If your organisation operates in compliance-driven industries, ensure the LMS can: 

  • automate certifications and re-training 
  • provide audit trails and real-time validation 
  • trigger compliance alerts tied to business workflows 

Not all learning platforms offer genuine compliance automation. Don’t assume basic tracking is enough. 

Step 3. Audit your integration requirements

Your enterprise LMS will deliver maximum value when it integrates seamlessly with your existing systems, including: 

  • HR systems (e.g. SAP, Workday, Personio) 
  • Performance tools 
  • ERP or CRM platforms 
  • Active Directory or SSO providers 

Ensure that any shortlisted platform offers proven APIs or pre-built connectors for smooth enterprise systems integration.

Step 4. Match the platform to your content strategy

Consider your content strategy carefully before making your choice. Ask yourself:

  • Will we create content in-house, with agencies, or both?
  • Do we need rapid authoring or high-end learning experiences?
  • Are translations and localisations a factor?

Also consider whether AI-powered content tools (e.g. imc Express), native authoring (such as Docebo), or support for third-party solutions (e.g. Articulate, SCORM) will be essential for your enterprise learning needs.

Step 5. Evaluate admin efficiency and future scalability

Think long-term: Will the learning management system help your L&D team achieve more with fewer resources? Look for a scalable enterprise LMS with:

  • automated workflows and reporting
  • configurable rules, not hardcoded workarounds
  • a modular structure that grows with your organisation

Avoid platforms that demand excessive manual intervention, constant custom development, or full vendor dependence for routine changes.

Step 6. Don’t underestimate support and strategic partnership

Beyond the software, consider the vendor’s approach to:

  • implementation and onboarding
  • migration and change management
  • long-term strategic guidance and roadmap transparency

Success with an enterprise LMS depends as much on the vendor partnership as on the platform itself.

Closing tip

Choose an enterprise LMS solution that matches your organisation’s complexity – not just its current size. As your business grows, compliance requirements and learning needs will evolve. The right platform will not only support your training today but will scale, adapt and integrate seamlessly with your broader enterprise ecosystem.

colleagues discussing LMS

Ready to shortlist enterprise LMS solutions with confidence?

Choosing the right learning management system for enterprise is a strategic decision – especially when long-term scalability, regulatory compliance, and seamless business integration matter.

  • Do you want help mapping features to your use case?
  • Are you looking to compare pricing or implementation models?
  • Do you need advice on replacing a legacy LMS?

Schedule a short discovery session with an LMS strategist to support your internal discussions.

5. LMS FAQs: Everything you need to know

What is the difference between a regular LMS and an enterprise LMS?

A regular LMS typically serves small to mid-sized organisations with basic digital training needs. An enterprise LMS is designed for large-scale deployments, supporting complex organisational structures, compliance workflows, multi-language delivery, and deep system integrations. It’s built to scale across teams, regions, and external learners.

Can a learning management system manage compliance and certifications?

Yes. Enterprise LMS platforms automate certification, re-training, audit trails, and real-time validation linked to HR or operational systems. Basic LMSs often only provide manual tracking or expiry dates.

Do I need an LMS that supports blended learning?

If your organisation runs instructor-led training (ILT), onboarding days or hybrid programs, an enterprise LMS is essential. It should manage digital and classroom learning in one platform, including scheduling, attendance and performance tracking.

What is a headless LMS and do I need one?

A headless LMS separates the back-end logic from the front-end user interface. This allows full customisation of the learner experience or embedding training into intranets, portals, or customer-facing apps. It’s especially useful for maintaining brand consistency, serving external learners, or integrating learning into daily workflows.

Can I train external learners with an LMS?

Yes. An enterprise LMS supports external audiences through public catalogues, B2B portals, e-commerce and multi-tenant environments. These features are critical for training customers, distributors, franchisees or partners.

How long does it take to implement an enterprise LMS?

Implementation time varies. Lightweight platforms may deploy in weeks, while robust enterprise LMS solutions, such as the imc Learning Suite or Cornerstone, can take 2-4 months depending on integrations, migrations, and organisational complexity. Fit is more important than speed.

What is the typical cost of an enterprise LMS?

Pricing usually depends on active users per month and selected modules. Mid-market platforms may start at around €15–30 per user/year, while highly configurable enterprise LMS solutions can exceed €50–100 per user/year, plus setup, integration and support fees.

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The Readiness Gap: Why Only 25% of Employees Are Truly Prepared for Change https://www.scheer-imc.com/blog/article/the-readiness-gap/ Wed, 17 Dec 2025 08:03:56 +0000 https://www.scheer-imc.com/?post_type=post_type_article&p=25284 The Readiness Gap and the "Technology Change Quotient" Discover what drives true adaptability and how to boost readiness. Talk to an expert The readiness gap: Why only 25% of employees are truly prepared for change Every organisation is talking about transformation, but very few are truly ready for it. The past few years have shown […]

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The Readiness Gap and the "Technology Change Quotient"

Discover what drives true adaptability and how to boost readiness.

The readiness gap: Why only 25% of employees are truly prepared for change

Every organisation is talking about transformation, but very few are truly ready for it. The past few years have shown how quickly new technology can change the way we work. Generative AI tools such as ChatGPT reached 100 million users in just two months, and digital collaboration platforms have become everyday essentials. Yet most employees still find it difficult to keep pace. 

Forrester’s 2025 study found that only one in four employees feels fully equipped to deal with new technologies. The report introduces a way to measure this readiness, called the Technology Change Quotient (TCQ). It reflects how confident and capable people are in adapting to technological shifts at work.

 

A high TCQ score doesn’t just mean that employees know how to use digital tools. It shows that they have the mindset, support, and learning culture around them to adapt quickly and stay productive. Workers in these environments are also more likely to describe their jobs as inspiring and their teams as innovative.

 

So what helps organisations raise their level of readiness? Forrester highlights four areas that make the biggest difference:

1. Leadership that communicates with honesty

Change only works when people trust the reason behind it. Employees are far more willing to engage when leaders are transparent about why change is needed and what it means for them. Clear communication, empathy, and visible support from managers can turn uncertainty into motivation.

2. A culture that embraces learning

Organisations that treat change as part of everyday work, not as a disruption, tend to adapt faster. When teams are encouraged to experiment, share knowledge, and learn from each other, transformation becomes less about compliance and more about progress.

3. Access to time and training

One of the main obstacles to readiness is lack of learning opportunities. Forrester found that many companies provide just an hour of training when introducing major new tools such as AI assistants, even though employees often need structured guidance over several sessions. Making learning practical, social, and continuous allows people to turn new technology into real improvements in their work.

4. A mindset of curiosity and confidence

Ultimately, readiness starts with the individual. When employees see new technology as a chance to grow, rather than a threat, they’re more likely to explore and share ideas. Encouraging curiosity, mentoring, and recognition for learning effort can help keep that mindset alive.

Turning readiness into resilience

For L&D and transformation leaders, the TCQ concept offers a useful lens on the link between learning and adaptability. The more organisations invest in everyday learning and communication, the easier it becomes for people to absorb change without losing energy or focus. 

 

As we head into another year of rapid innovation, the real competitive advantage won’t come from the next tool or platform. It will instead come from people who can best adapt, learn, and keep moving forward together. 

 

View the full "Prepare Your Workforce for Disruptive Technology Change" 2025 Study from Forrester here.

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From Change Fatigue to Change Energy: Human-Centered Change Management https://www.scheer-imc.com/blog/article/human-centered-change-management/ Tue, 16 Dec 2025 14:57:58 +0000 https://www.scheer-imc.com/?post_type=post_type_article&p=25328 From Change Fatigue to Change Energy How to put your organisation on the path to human-centred change management Talk to an expert From overwhelmed to empowered: Rethinking change management Most people don’t resist change itself; they resist the way it’s managed. Many organisations start transformation programs with good intentions but lose momentum along the way. […]

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From Change Fatigue to Change Energy

How to put your organisation on the path to human-centred change management

From overwhelmed to empowered: Rethinking change management

Most people don’t resist change itself; they resist the way it’s managed. Many organisations start transformation programs with good intentions but lose momentum along the way. Communication slows down, uncertainty creeps in, and employees start to feel drained instead of motivated.

Forrester’s Change Management Model (2024) points out that this “change fatigue” is not inevitable. It happens when organisations focus too much on process and not enough on people. Successful change requires clarity, empathy, and a sense of emotional safety as much as it does a well-structured plan.

Change is no longer a project

Change today isn’t something that happens once and ends. It’s an ongoing part of how organisations work. New tools, new skills, and new priorities arrive in constant waves. This means leaders can’t just roll out an initiative, hold a few training sessions, and move on. They need to help people build the mindset and confidence to adapt again and again. 

A practical framework for leading people through change

Forrester suggests three phases that help organisations manage both the operational and human sides of transformation. 

 

1. Set the stage – Be open about what’s changing and why. Invite people into the conversation early, even if not all the answers are clear yet. When employees understand the reason behind a shift, uncertainty becomes easier to handle.

 

2. Put the plan in motion – Once change begins, keep communicating. Check in often, listen to feedback, and make small adjustments along the way. Progress comes from involvement, not from rigid planning.

 

3. Make the new normal – When new systems or behaviours are in place, take time to recognise what has been achieved. Celebrating success helps people to feel a sense of ownership and makes the change last. 

 

Each phase relies on trust. People need to feel safe to ask questions, try new things, and admit when something isn’t working. That sense of safety is what turns resistance into engagement.

Keeping change energy alive through learning

Learning and development have a central role to play. Training shouldn’t only happen when something new is introduced. It should continue in smaller, ongoing ways that keep people confident and curious. When learning is part of daily work, employees see change as a normal part of growth rather than a disruption. 

 

Encouraging peer learning, mentoring, and open discussions about what’s working helps strengthen this “change muscle”. Over time, that shared confidence becomes what Forrester calls “change energy” — the ability of a workforce to stay positive and focused even when things keep shifting. 

Leading with empathy and clarity

At its core, human-centred change management is about how leaders communicate and support their teams. When leaders are honest, listen to concerns, and make room for learning, they build the trust that makes every future change easier. 

 

Change fatigue rarely comes from too much change. It comes from people feeling left out of the process. Energy returns when they feel informedinvolved, and valued. 

 

View the "Forrester Change Management Model" 2024 in full here.

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Extended Enterprise Training: Best Practices and Tips https://www.scheer-imc.com/blog/article/extended-enterprise-training/ Mon, 15 Dec 2025 11:10:24 +0000 https://www.scheer-imc.com/?post_type=post_type_article&p=23759 Extended Enterprise Training How can you successfully deliver corporate learning programmes to your wider business network? Talk to an expert Extended enterprise training: Best practices and tips If your business relies on the knowledge and skills of people beyond the four walls of your company, you need extended enterprise training. Here we look at this […]

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Extended Enterprise Training

How can you successfully deliver corporate learning programmes to your wider business network?
colleagues collaborating

Extended enterprise training: Best practices and tips

If your business relies on the knowledge and skills of people beyond the four walls of your company, you need extended enterprise training. Here we look at this holistic training strategy, its benefits, and recommendations for implementing it effectively. In this comprehensive guide, we'll cover:  

What's an extended enterprise?

What's extended enterprise training?

Benefits of extended enterprise training

The extended enterprise training toolkit

How to deliver extended enterprise training

Examples of extended enterprise training solutions

extended enterprise training

What's an extended enterprise?

Before discussing extended enterprise training, let's remind ourselves of what we mean by "extended enterprise". An extended enterprise is a flexible network of member companies that deliver products and services to the marketplace. The goal is to maximise the specialism of each member to deliver a superior level of efficiency and customer experience. 

 

The term "extended enterprise" is sometimes used synonymously with "supply chain" or "value chain". However, in some circumstances, extended enterprise can extend further and include the end customer as well. 

 

Here are some examples of extended enterprises:

 

  • Car manufacturer in partnership with local, independent car dealers to create a sales network, and with a logistics company to transport cars to the showrooms. 
  • Retailer aligning with a customer service provider to offer 24/7 customer assistance.
  • Software company teaming up with a cloud computing provider to distribute its software as a service.

 

The extended enterprise model is becoming increasingly popular as companies explore ways to reduce in-house overheads, increase overall efficiency, and foster innovation. By cooperating, firms in the extended enterprise can pool resources, knowledge, and expertise. 

 

This collaboration can result in superior products and services, faster market introduction, and in turn - a significant competitive edge.

Mandatory Training

What's extended enterprise training?

Extended enterprise training is a strategic training model offering training and learning content to external stakeholders. The networks of partners might include suppliers, distributors, sales partners, contractors, and even end-user customers.

 

The goal is to boost cooperation, increase product knowledge, reduce errors, returns or complaints, and improve customer satisfaction. Ultimately, this helps drive efficiency and profitability. Extended enterprise learning programmes expand training beyond the limits of your own, in-house employees to everyone who impacts the health of your business.

Benefits of extended enterprise training

There are numerous extended enterprise training benefits, but here are just a few:

Increased sales

When your sales partners and suppliers are thoroughly trained in your solutions, they can market and explain them more effectively, leading to sales growth.

Reduced risk

By making sure your extended enterprise is up to speed with your company's policies and procedures, you can minimise the threat of compliance issues.

Greater collaboration

When your extended enterprise is well-educated in your solutions, each member can collaborate more effectively to reach mutual objectives.

More innovation

By disseminating knowledge and best practices within your extended enterprise, you can stimulate innovation and creativity.

Increased customer satisfaction

By equipping customers with the necessary training to use your products or services, you enhance user adoption, reduce frustration and increase overall satisfaction.

colleagues collaborating

The extended enterprise training toolkit

In a large, disparate network of strategic partners, especially you need the agility to create and update elearning content quickly, often within complex, dynamic working environments. A platform for rolling out and monitoring the training consistently and effectively is essential. 

 

Here we break down each element in more detail:

1. Customised content: unique, relevant learning for each partner

Crafting a successful extended enterprise learning programme hinges on creating content that is customised to cater to the distinctive needs of the learners. This customisation involves considering each learner's specific knowledge, skills, experiences, as well as roles and duties within each partner organisation.

 

You can get learner feedback from surveys and questionnaires to better understand their needs and preferences. Data analytics add more objective feedback on how learners are using and experiencing the content. A great tool here is the learning management system (LMS). 

2. Technology: extended enterprise LMS and e-learning

Technology is a key determinant of the success of an extended enterprise learning programme. You can use a dedicated LMS to deliver content to learners in an accessible and convenient way. The platform will also let you monitor learner progress and offer feedback, which can ensure active engagement and effective learning.

 

Elearning is the content format for the delivering extended enterprise training online. Elearning has numerous benefits, such as adaptability, affordability, and scalability. Nonetheless, it's crucial to make sure that the elearning content is well-structured and engaging to maintain learner motivation.

3. Learner engagement: interactive training, gamification and social

To sustain learner engagement, it's vital to create a captivating and interactive learning process. You can achieve this with methods such as the following:

  • Interactive exercises: These tasks can assist learners in applying what they have learned and to test their understanding. 
  • Gamification: Adopting gaming principles and strategies can make learning more enjoyable and intriguing. For instance, developing a leaderboard or assigning points for accomplishing specific tasks. 
  • Social learning: This offers a platform for learners to cooperate and share their experiences. This can keep them motivated and engaged.

4. Learning assessments and feedback

Monitoring learner progress and offering feedback is essential to ensure effective learning. Feedback can help you identify areas where learners need additional support and make necessary modifications to the learning programme.

 

You can use various methods to assess learner progress, such as quizzes, tests, or assignments. You could also ask your learners to conduct self-assessments. And, of course, you can ask your learners to provide feedback in several ways, such as written feedback or through individual or group feedback sessions.

car dealership

How to deliver extended enterprise training

There are several measures you can adopt to introduce extended enterprise training within your organisation and across your network. These include:

Identifying your intended recipients

Who are the external entities that would derive benefits from training offered by your organisation?

Setting your training goals

What are the capabilities you desire your learners to possess after concluding the training?

Choosing the appropriate learning methods

Methods to consider include multimedia elearning, brochures, webinars, and instructor-led training (ILT).
customization as USP

Designing compelling content

Make sure the learning content resonates with your learners and is relevant to their needs. Avoid rolling out the same product information to sales partners and component suppliers for example - their needs are completely different and their training should reflect this. 

Measuring learning outcomes

Monitor the performance of your extended enterprise learning programmes to evaluate its influence on your organisation's objectives. Are there certain partner types within the network who engage with the content more than others? If so, could this reflect any weaknesses in your delivery? See if you can tie content engagement and assessment metrics to measurable business outcomes further down the line.

colleagues collaborating

Examples of extended enterprise training solutions

Eppendorf - leading, global lab technology company

This innovative, fast-growing company needed to train its expanding workforce in the use of pharma, biotech and food sector products and services. Not only did they need to reach over 3,000 of their own employees across 34 locations, but they had a growing network of logistics and distribution partners. 

 

Working across several highly-regulated industries, Eppendorf needed its product training to be consistent and closely monitored. Furthermore, the speed of product development and the dynamic nature of their markets meant that by the time traditional training programmes were being developed and delivered face to face, they were at risk of being obsolete. 

 

They partnered with us at imc Learning to create a blended learning solution, where elearning content was rolled out quickly and at scale. 

 

Powerful learner analytics helped Eppendorf to identify which content needed to ensure adequate engagement and product knowledge development. Face to face sessions then became more about in-depth discussions, rather than imparting essential product knowledge. 

 

Learners hugely appreciated the new training solutions, and a staggering 90% of users to date rate the courses as helpful or very helpful.

 

Read more about this extended enterprise training solution for Eppendorf.

eppendorf worker using imc

The automotive industry - classic example of extended enterprise

Automotive manufacturers are a great example of extended enterprise where most of us have some experience and understanding as the consumer. 

 

Many of us will have purchased a car based on the reputation of a certain manufacturer, like Audi for example. To get their vehicles to market, Audi is reliant on suppliers of materials and parts before manufacturing even begins. After manufacturing, perhaps they’ll need logistics providers to transport their vehicles to showrooms, and those showrooms are often run by further third parties - independent distributors who will sell and provide after-sales customer care. 

 

Employees at the various companies representing each link in this chain need extended enterprise learning developed by the manufacturer, so that they can supply, deliver, sell and provide customer support in line with the manufacturer’s needs and goals. 

Extended enterprise learning trends and future

Many organisations with a complex network of partners are also working in dynamic, technology-driven markets. Therefore, it's important to stay up to date with the trends and tech in your industry when it comes to training, so that you don't lose an edge to competitors.

The rise of AI and machine learning

AI is a hot topic across many industries now, and L&D teams are looking to leverage it as much as their peers in other departments. There are now AI-powered learning tools to make creating and rolling out training content faster and more accessible. 

 

imc Express is a leading example of this, allowing subject matter experts in any company department - or even within partner companies - to create e-learning modules in as little as 10 minutes. This means that training content development is no longer limited to the L&D department, and rapid e-learning content can encourage peer to peer knowledge sharing.

 

imc Express even allows you to translate content into over 60 languages at the click of a button, enabling extended enterprise learning at scale - even globally. 

 

The role of L&D can now be about content curation and quality control, rather than only content creation

 

Organisations slow to adopt AI within their toolkits are likely to lose out to their competitors who leverage this technology to increase their productivity. 

Microlearning and just-in-time learning

In the context of professional development and corporate training, microlearning and just-in-time learning are both modern approaches that focus on efficiency and convenience. 

 

Microlearning

As an approach to training, microlearning involves breaking down complex topics into smaller, more manageable segments. These segments are typically short (usually around 5-10 minutes), focused on a specific learning objective, and designed to be completed in a single session.

 

Benefits of Microlearning include: 

 

  • Efficiency: Because microlearning focuses on small, specific topics, learners can quickly acquire new skills or knowledge without having to wade through irrelevant information.
  • Flexibility: Microlearning can be consumed at the learner's own pace, and the short format makes it easy to fit learning into busy schedules.
  • Engagement: Short, focused content can help to maintain learner engagement, particularly when it is interactive or includes multimedia elements.

 

Just-in-time learning

As a training approach, just-in-time learning delivers information exactly when and where the learner needs it. This is often used in the workplace to provide employees with the knowledge or skills they need to complete a specific task or solve a particular problem. This could be extremely valuable for external sales partners who need to get up to speed quickly when you launch a new product line.

 

Benefits of just-in-time learning include:

 

  • Relevance: You can provide information in the context of a specific task or problem, which makes it immediately applicable and meaningful for the learner.
  • Performance support: Just-in-time learning can help you improve performance by providing immediate access to further information on your products and services - perhaps if a customer was to ask an external partner a new or difficult question.
  • Learning Retention: Because the information is applied immediately, learners are more likely to remember it in the future.

 

You can deliver both microlearning and just-in-time learning in a variety of formats, including online tutorials, mobile apps, short videos, and interactive simulations. These approaches are particularly effective when you combine them with other learning strategies, such as blended learning, social learning, and personalised learning.

The increasing role of data analytics in learning and development

When budgets are squeezed, there is pressure to demonstrate the ROI of every activity and investment. L&D is often under particular scrutiny. Learning data analytics will provide the insights needed to ensure training content is bringing the desired learning outcomes, highlighting areas that need to be improved. 

 

Analytics can also show you individual employees or groups within your extended enterprise who need additional training support. L&D teams become empowered to spend their resources where it will bring the maximum positive impact.

Want to know more?

If you would like to know more about partner training, check out our whitepaper about the topic. You will get a lot of helpful tips and practical examples to make your extended enterprise training initiatives successful.

 

And if you're looking to upgrade your LMS to a more scalable and flexible solution, we've got the perfect guide for you.

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Mini Guide: 5 Steps to Nurture a Culture That Learns Through Change https://www.scheer-imc.com/blog/article/mini-guide-5-steps-to-nurture-a-culture-that-learns-through-change/ Wed, 10 Dec 2025 14:53:09 +0000 https://www.scheer-imc.com/?post_type=post_type_article&p=25345 Mini Guide: Nurturing a Change Culture 5 steps to help foster a culture that learns through change Talk to an expert Building adaptability through purpose, communication, and learning Change never really stops. New tools, new priorities, and new expectations are now part of everyday work. The organisations that cope best aren’t the ones that control change, but […]

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Mini Guide: Nurturing a Change Culture

5 steps to help foster a culture that learns through change

Building adaptability through purpose, communication, and learning

Change never really stops. New tools, new priorities, and new expectations are now part of everyday work. The organisations that cope best aren’t the ones that control change, but the ones that learn through it. 

 

This short guide outlines five practical steps to help teams stay curious, adaptable, and engaged when everything around them is shifting. 

1. Set a clear purpose

Before introducing a new system or process, take time to explain why the change is happening. People respond better when they see the bigger picture and understand how their work contributes to it. 

  • Connect the change to company goals and values. 
  • Be honest about what will improve and what might feel uncomfortable at first. 
  • Keep the message simple and consistent across all channels. 

2. Identify learner personas

Different people experience change in different ways. Understanding who needs what kind of support helps tailor communication and learning. 

  • Map out key groups: leaders, managers, end users, support teams. 
  • Find out their current knowledge level and preferred ways of learning. 
  • Use feedback sessions or pulse surveys to check where the biggest gaps are. 

3. Design the learning mix

Not everyone learns best through formal training. Combining formats makes learning accessible, relevant, and quick to apply. 

  • Use microlearning for short, focused updates or skills refreshers.
  • Integrate storytelling to make the change relatable and connect it to real work.
  • Include dialogue-based sessions such as workshops or role-play to build confidence.
  • Keep materials short, visual, and easy to revisit.

4. Communicate transparently

People lose trust when change feels hidden or one-sided. Keep communication open so employees can follow progress and share their experiences. 

  • Provide regular updates and highlight small wins. 
  • Encourage two-way dialogue, as questions and feedback show engagement. 
  • Share lessons learned so that others can build on them. 
  • Make visible how feedback leads to adjustments. 

5. Measure adaptability

Success in change isn’t only about ticking off milestones. It’s about how well people adjust, learn, and keep improving. 

  • Track behavioural indicators such as collaboration, initiative, and problem-solving. 
  • Celebrate progress publicly, even when it’s incremental. 
  • Collect stories that show how learning helped overcome challenges. 
  • Use these insights to refine future change and learning plans.

Putting it all together

When learning becomes part of daily work, change turns from disruption into growth. A culture that values curiosity, communication, and reflection can face new challenges with confidence — not fatigue. 

 

Keep this guide handy as a quick checklist the next time you launch a change initiative.

 

It’s a reminder that the most sustainable form of transformation starts with people who are encouraged to keep learning. 

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Interview: AI-Supported Sales Training with Dr. Robert Lohmann https://www.scheer-imc.com/blog/article/interview-ai-supported-sales-training-with-dr-robert-lohmann/ Tue, 25 Nov 2025 06:53:30 +0000 https://www.scheer-imc.com/?post_type=post_type_article&p=24825 Interview: How AI Is Redefining Sales Enablement Our expert expores how AI-driven conversation training helps sales teams build lasting readiness through real-time feedback. Sales enablement: Dr. Robert Lohmann on how AI is evolving training in sales Artificial intelligence is rapidly reshaping the way sales teams learn, practise, and perform. Across the industry, research from Forrester […]

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Interview: How AI Is Redefining
Sales Enablement

Our expert expores how AI-driven conversation training helps sales teams build lasting readiness through real-time feedback.

Sales enablement: Dr. Robert Lohmann on how AI is evolving training in sales

Artificial intelligence is rapidly reshaping the way sales teams learn, practise, and perform. Across the industry, research from Forrester and others shows that the most effective enablement programmes are moving beyond classroom-style training and more towards intelligent learning experiences that are adaptive, contextual, and continuous.

 

While some organisations focus on predictive analytics or content automation, the most immediate impact is coming from AI that improves human interaction. The ability to simulate real conversations, practise challenging dialogues, and receive instant, constructive feedback is helping sales professionals refine their skills in a way that’s both scalable and personal.

 

At Scheer IMC, this is exactly what we focus on with DialogueGPT: our conversational AI solution that transforms communication training. It allows teams to practise realistic sales and customer interactions in a safe environment, receive tailored feedback, and build confidence before stepping into the real world.

To explore how conversational AI is transforming sales readiness, we spoke with Dr. Robert Lohmann, Product Manager for DialogueGPT, about how this technology is changing the learning experience for modern sales organisations.

 

He shares practical tips for building effective partner enablement programmes, warns of common pitfalls, and provides an outlook on the potential of AI-supported learning.

Everyone is talking about AI in learning right now. From your perspective, what’s really changing in sales enablement?

What we’re seeing in sales enablement is real, fundamental change: AI doesn’t just make content creation faster – it changes how we learn. Instead of one-off trainings that often get forgotten quickly, sales teams can now train continuously with real work context.

 

For me, people remain right at the centre: AI doesn’t replace training, it enhances it. Through it, we can enable realistic conversation simulations, for example with DialogueGPT. This allows sales professionals to practise typical scenarios – negotiations, personal presence, sharpening messaging – as often as needed. This is training, not with a sole theoretical focus, but that incorporates experiential learning tailored to their industry or even specific customer cases.

 

This radically changes learning: We’re no longer just consuming content, we’re learning by doing. And that’s what makes AI so valuable in a sales environment.

Many companies still rely on workshops and classic role play scenarios. How does conversational AI improve this experience?

Traditional workshops and role plays still have their place: for example because human coaches provide feedback that AI cannot. Our AI-powered coaching, such as DialogueGPT, complements these trainings perfectly and adds extra benefits.

 

The advantages are clear: Employees can practise anytime, anywhere with no scheduling, time, or location constraints. Most importantly, they can experiment in a safe environment. Not everyone feels comfortable training in front of a group or a coach. AI offers a secure space to try out new approaches, draw conclusions, and build confidence.

 

Plus, the training is scalable: Human coaches are expensive and their time is precious! AI makes it possible to extend training to many employees at once without losing quality. This makes learning more flexible, frequent, and effective – the perfect complement to traditional training.

colleagues collaborating

AI-based feedback sounds promising, but how do you ensure it’s credible and truly helps people improve?

Our AI-based feedback is grounded in proven communication psychology theories, such as those of Friedemann Schulz von Thun, as well as the Harvard Concept, which are combined with our own training expertise.

 

The feedback combines structured insights with narrative explanations: Employees see what works well and where they can improve. The system was developed together with learning experts and customers to ensure it’s practical and human-oriented.

 

Security is also key: Real customer data is never used, and all responses are handled securely. At the same time, feedback can be tailored to a company’s own communication models. This creates a reliable, transparent, and trustworthy learning tool that truly drives sustained learning and improvement for employees.

How will conversational AI change the concept of “sales readiness” in the future?

Conversational AI will radically change sales readiness. Instead of isolated training events, sales teams will train more continuously and in context – exactly when it’s needed. Learning in the flow of work means: If you have a client meeting at 10 a.m., you can already start preparing with your very own personal AI coach at 9:30 a.m. Training becomes flexible, on-demand, and highly practical.

 

Employees can prepare for specific conversations, test different scenarios, and get instant feedback, right when it matters. Expertise grows continuously because learning is tightly integrated into daily work.

 

And this is just the beginning: Future developments will include gestures, facial expressions, and emotions, with avatars enabling virtual negotiations on camera. Scheer IMC is leading the way with its DialogueGPT team to integrate these innovations into training and take sales readiness to an entirely new level.

Learn more about the capabilities of DialogueGPT

Read more about what makes DialogueGPT such an easy, effective, and scalable tool below, or explore our case study with Festo, a leader in pneumatic and electrical automation, to see how AI-supported communication training drives excellence in a leadership context.

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Tackling Your Top L&D Challenges in 2025 and Beyond https://www.scheer-imc.com/blog/article/tackling-top-learning-challenges-2025/ Thu, 02 Oct 2025 14:53:21 +0000 https://www.scheer-imc.com/?post_type=post_type_article&p=23914 Navigating the Future of Learning and Development How to address key learning and development challenges by embracing skill-based learning and innovative solutions. Talk to an expert Tackling your top L&D challenges in 2025 and beyond In a rapidly evolving corporate landscape, organisations face a variety of obstacles as they try to continuously adapt and alter […]

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Navigating the Future of Learning and Development

How to address key learning and development challenges by embracing skill-based learning and innovative solutions.

Tackling your top L&D challenges in 2025 and beyond

In a rapidly evolving corporate landscape, organisations face a variety of obstacles as they try to continuously adapt and alter their learning and development (L&D) strategies to stay competitive and relevant. IMC’s State

of Learning Technologies Report 2025  has already evidenced some of the concerns and views of 350+ decision-makers as it pertains to corporate learning. 
 
During a recent webinar, leading elearning experts from the Scheer Group offered their own key insights on these common L&D challenges that are confronting organisations in 2025 and put forward some potential solutions for addressing them. 

 

The panel included:

Shifting to skill-based learning

One growing trend spotlighted is a shift towards skill-centric learning methodologies. As Scheer IMC CTO Roman Muth mentions: “What is training without skills development? No matter what goal you're progressing towards, there is no training without skills development.” Organisations are increasingly recognising the need to pivot from traditional content-heavy approaches (i.e., from “What am I learning?” to ecosystems that prioritise skills development and personalised learning pathways: “What am I getting out of this?”. 

 

Accordingly, tools and technology which aim to support organisations in their L&D goals must be aligned with a more skill-based approach: Learning management systems (LMS) need to be increasingly capable of tracking and supporting employee skill growth more effectively, aligning workforce capabilities with shifting market demands, and identifying any skills gap which could exist. 

Overcoming common L&D challenges

Among the most cited hurdles were those regarding learner motivation, the hesitancy to shift to newer digital elearning solutions, and the need for L&D to justify investment with a clear ROI.

 

1. Learner engagement: Keeping learners motivated and engaged, especially in remote or hybrid environments, remains a persistent challenge for those overseeing L&D. With so much content available, learners are sometimes confronted with a “paradox of choice”, which makes it hard to identify a structured educational path. Interactive content, gamification, and adaptive learning journeys are increasingly emerging as effective strategies to drive engagement.

 

2. Technology adoption: Integrating cutting-edge technologies without overwhelming users requires thoughtful implementation. Once an organisation has decided on a certain LMS or platform, it can’t just be “dropped” on learners. Ensuring that digital solutions are user-friendly and aligned with business goals is essential for fostering adoption.

 

3. Demonstrating ROI: As L&D increasingly becomes a strategic priority, demonstrating clear outcomes and return on investment (ROI) has never been more critical. Leveraging data analytics to measure learning impact and performance improvements is becoming standard practice, and it’s important that metrics used are being tied directly to the acquisition of skills and an organisation’s wider capabilities.

Buy-in for switching to a new LMS

Strategies for success

Having identified these challenges, some broader themes emerged with respect to how decision-makers can best prepare their organisations and wider teams to overcome them. Key among them is not focusing too much on content versus skills, putting learner flexibility at the forefront, and ultimately having an organisational resilience to early teething problems. 

 

Embracing skill-based ecosystems: As highlighted earlier, organisations should focus on developing ecosystems that track and promote skill acquisition rather than solely delivering learning content. This approach ensures that learning initiatives directly contribute to workforce capability. 

 

Adopting modular and adaptive platforms: More flexible, modular learning platforms allow for personalisation, giving learners control over their educational journey and fostering continuous engagement: what is termed a “headless” LMS supports users having access to modules and content whenever and wherever it is convenient to them. Dr. Sabine Zander also discussed the implementation of “chunked” content as being pivotal for maintaining flexibility: “What we have seen makes a difference in terms of motivation is the implementation of so-called micro-credentials. These are certifications for smaller learning units that do not require as much time to complete, compared to a fully explored learning path.” 

 

Fostering a learning culture: Even the most comprehensive technological platforms will be limited in their impact if an organisation isn’t prepared to look behind the first hurdles. This “cold start” problem can potentially be mitigated through the use of AI (e.g., to support with time-intensive initial skill input when setting up a new LMS), or through smaller pilot projects with groups of 5-10 very learning-engaged individuals. 

Preparing for 2026

As organisations look ahead to 2026, readiness for technological change and a commitment to learner-centric design will be critical. By investing in skill-based, data-driven L&D ecosystems and leveraging AI-supported tools, companies can ensure their workforce remains agile and future-ready.

 

The progress being made regarding machine learning is already being recognised by Marcel Mutz, August-Wilhelm Scheer Institute’s Chief of Staff: “In 2025 we saw a really big leap in what LLM usage can do, bringing in AI agents and agentic systems that can really communicate with each other, and perform certain tasks pretty autonomously. We will see more of that in the future when it comes to creating learning content, but maybe initially also when enhancing and adapting content, media, and so on.” 

 

Scheer IMC's ongoing development of advanced learning technologies, such as their skill management prototype, positions them at the forefront of this transformative journey: From a flexible LMS that offers AI-powered features in the form of the imc Learning Suite, to engaging learning content in no time with imc Express, and communication training with continuous feedback thanks to DialogueGPT, Scheer IMC provides organisations with the tools and insights needed to tackle their top L&D challenges confidently. 

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Interview: Partner Training as a Driver of Growth https://www.scheer-imc.com/blog/article/interview-partner-training/ Thu, 14 Aug 2025 11:42:07 +0000 https://www.scheer-imc.com/blog/artikel/interview-partnertraining/ Interview: Partner training as a driver of growth Discover why partner training has become a strategic success factor and how to make it work for your business in this expert interview. Learn more on partner training Partner Training: Stefan Baumgart on strategy, motivation, and AI In recent years, partner training has evolved from an occasional […]

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Interview: Partner training as a driver of growth

Discover why partner training has become a strategic success factor and how to make it work for your business in this expert interview.
Partner training in organisations

Partner Training: Stefan Baumgart on strategy, motivation, and AI

In recent years, partner training has evolved from an occasional obligation to a central component of successful corporate strategy. Well-trained partners can not only increase sales and customer satisfaction, but also strengthen the brand itself and its market position.

Stefan Baumgart

Speaking with Stefan Baumgart, Senior Strategy Advisor at Scheer IMC, it becomes apparent how the demands on training formats have changed away from one-off, face-to-face events, towards more flexible, digital, and tailored learning offerings.

He shares practical tips for building effective partner enablement programs, warns of common pitfalls, and provides an outlook on the potential of AI-supported learning.

What role does partner training play in a company's overall strategy today?

Partner training is now much more than just a “nice-to-have.” It’s a strategic lever for sales growth, brand loyalty, and quality assurance. Well-trained partners not only better understand the products, but also the values and processes of a company. This has a direct impact on customer satisfaction, sales figures, and competitive positioning. In many industries, especially those where complex or consultation-intensive products are sold, partner enablement is a key differentiator.

What has changed in the way companies approach partner training?

In the past, partner training often took the form of one-time events, such as classroom training, trade fairs, or roadshows. Nowadays, companies are increasingly turning to continuous, digital learning formats that are more scalable and flexible. It is less about simply “dumping” knowledge and more about developing a more measurable form of competency development.

 

Personalisation, learning on demand, and integration into day-to-day business play a central role in this. Expectations have also evolved: partners do not want to have to wait until the next seminar takes place, but rather want access to the latest knowledge at their fingertips.

How do you maintain the motivation of external partners for continuous learning?

Motivation stems from relevance, simplicity, and appreciation. Content must be directly applicable and clearly linked to the partner's business success. Microlearning formats, practical scenarios, and playful elements such as gamification or certificates further add to the appeal.

 

In addition, learning should be pitched as a competitive advantage - those who continue to upskill themselves sell better and stand out as clear experts to customers. Having transparent communication and recognition for achieved learning goals in place help round out the picture.

Team in a partner training

What mistakes do companies keep making when it comes to partner training?

One common mistake is to design training courses too much from the perspective of the company and to not respond sufficiently to the actual needs and circumstances of the partners. Content is also often too extensive and too infrequently updated, which leads to overload or a perceived lack of relevance.

 

Other stumbling blocks include technical issues, a lack of performance measurement, and the assumption that one-time training is sufficient: partner training is not a project, but a process!

What advice would you give to companies that are starting to set up more structured training programs for their partners?

Start small, but be strategic. Identify the most important learning objectives that will have the greatest business impact and develop high-quality, easily accessible content for them. Engaging in dialogue with partners early on means you can better understand their challenges and preferences.

 

Choose a platform that is scalable and will later support automation, reporting, and personalisation. Finally: measure success from the outset - not just participation rates, but also the corresponding impact on sales results or service quality.

Where do you see the greatest potential for partner training to develop in the coming years (e.g. through AI or automation)?

AI can revolutionise partner training - especially through personalised learning paths, automated content adaptation, and intelligent performance measurement. Chatbots can answer support questions around the clock. With the help of generative AI, learning materials can be updated quickly, or individual training recommendations can be made based on partner data.

 

In addition, the integration of training directly into work processes will increase – partners no longer have to learn “on the side” but can instead receive context-related support exactly when they need it. This can transform learning from a separate event into a continuous, embedded part of everyday work.

Learn more about partner training in our whitepaper

Would you like to learn more about partner training? Download our free white paper to gain in-depth expert knowledge along with plenty of practical tips and real-world examples.

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Learner Engagement: Why Learner Motivation Is Key to Success https://www.scheer-imc.com/blog/article/learner-engagement/ Mon, 23 Jun 2025 09:07:39 +0000 https://www.scheer-imc.com/?post_type=post_type_article&p=23097 Driving Learner Engagement How organisations can successfully increase learner engagement and motivate their teams for continuous learning. Talk to an expert Learner engagement: Why learner motivation is key to success Continuous, forward-looking learning is a critical success factor for today’s businesses. That’s why digital training programmes and learning platforms are increasingly becoming a core element […]

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Driving Learner Engagement

How organisations can successfully increase learner engagement and motivate their teams for continuous learning.
Group of people with high learner engagement

Learner engagement: Why learner motivation is key to success

Continuous, forward-looking learning is a critical success factor for today’s businesses. That’s why digital training programmes and learning platforms are increasingly becoming a core element of corporate learning strategies. But learning initiatives only add real value when they’re actively used and genuinely embraced. Without motivation, learning remains superficial, and knowledge is rarely applied in practice. For this reason, organisations must understand what drives their workforce to learn – and how to build a culture that fosters motivation.

Learner engagement: A core challenge

The 2025 State of Learning Technologies Report by Scheer IMC highlights that 47% of L&D leaders find it challenging to create engaging content that captures and maintains learner attention. This was the most frequently cited barrier – even more than differing learning needs or limited budgets.

 

Motivation is the key to sustainable skill development and improved performance. Engaging learning opportunities also strengthen employees’ connection to the organisation and enhance retention. In fact, according to the LinkedIn Learning Workplace Learning Report 2025, 94% of employees would stay longer with a company that invests in their professional growth.

The risks of low learner engagement

When learners are not motivated, the impact extends far beyond individual skill gaps. There are serious implications for the organisation as a whole:

 

  • Compliance breaches: When employees don’t fully understand the regulations, the risk of non-compliance increases – exposing the business to legal and financial repercussions.
  • Cyber threats: Employees are often the weakest link when it comes to cybersecurity. Mistakes due to a lack of awareness can open the door to cyberattacks.
  • Health and safety risks: If safety training is not properly understood, the likelihood of workplace accidents or occupational illnesses increases.
  • Declining customer satisfaction: Unmotivated and poorly trained customer-facing staff can lead to negative customer experiences, harming service quality and driving customers away.
  • Reduced productivity: Without up-to-date knowledge, employees rely on outdated tools and processes, preventing them from reaching their full potential.
  • Lack of innovation: Employees who aren’t learning are unlikely to contribute fresh ideas or embrace future-facing developments.

 

These risks make it clear: L&D professionals must put learner motivation at the top of their agenda. But what strategies actually work?

Three learners with a laptop

How to boost learner engagement

One of the most effective ways to increase motivation is through personalised learning experiences. In the State of Learning technologies Report by Scheer IMC, 66% of respondents highlighted personalisation as a particularly impactful approach. Tailored learning journeys and customised content recommendations enhance relevance and enjoyment – making learning feel meaningful. With the help of AI, it is now also possible to provide trainings in the learner’s preferred language, which elevates understanding. 

 

Here are some additional strategies to help drive engagement: 

  • Gamification: Adding elements such as badges, challenges or progress tracking makes learning more playful and encourages perseverance. 
  • Microlearning: Bite-sized learning nuggets improve knowledge retention and fit easily into the daily workflow. 
  • Mobile learning: Delivering training via smartphones or tablets can be motivating, as it mirrors private usage and supports flexible, on-the-go learning. 
  • Social learning: Peer learning, learning communities and mentoring programmes turn learning into a shared experience and foster a sense of belonging. 

Learner motivation as a business driver

Learner motivation isn’t just a “soft” factor – it’s a strategic lever for developing skills, driving innovation and ensuring long-term business viability. Without motivated learners, even the most sophisticated platforms, content and technology will fall flat. It is therefore essential to create a learning environment that takes individual needs seriously, integrates learning into everyday work, and promotes both autonomy and social connection. 

 

Emerging technologies such as artificial intelligence, learning analytics and adaptive learning systems offer new ways to align learning processes more closely with motivation and effectiveness. But in the end, it’s still about people: genuine willingness to learn emerges where learning is perceived as meaningful, relevant and valued. Organisations that understand and actively support this will be a step ahead of the competition. 

 

Are you interested in exploring learner engagement, AI and learning platforms in more depth? Download the full State of Learning Technologies Report 2025 free of charge and gain exclusive insights from L&D leaders around the world. 

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From One-And-Done to Always-On https://www.scheer-imc.com/blog/article/sales-enablement-continuous-learning/ Tue, 20 May 2025 05:52:44 +0000 https://www.scheer-imc.com/?post_type=post_type_article&p=24714 From “One-And-Done” to “Always-On”: The New Era of Sales Enablement See how continuous, adaptive learning empowers sales teams for sustained success. Talk to an expert For a long time, sales training was treated like an event. Teams were brought together for an intensive workshop, ticked the box, and returned to business as usual. It worked […]

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From “One-And-Done” to “Always-On”: The New Era of Sales Enablement

See how continuous, adaptive learning empowers sales teams for sustained success.

For a long time, sales training was treated like an event. Teams were brought together for an intensive workshop, ticked the box, and returned to business as usual. It worked well enough in a simpler world. But today, the pace of change in B2B sales has outgrown that model. Buyers evolve faster than sellers can retrain, and a single workshop no longer keeps anyone ahead. 

 

Currently, leading sales organisations tend to move from one-off training to continuous adaptive learning. Instead of delivering knowledge in bursts, they build learning experiences that stay alive in the rhythm of daily work. 

Why traditional sales training falls short

The modern buyer journey has become longer, more complex, and more digital. Buyers now complete most of their decision-making process before engaging with a sales representative. By the time your team enters the conversation, the customer already knows the market, your competitors, and often your product. Sellers who arrive unprepared to provide insight lose credibility instantly. 

 

This is where traditional training fails. It assumes a static environment and uniform challenges. In reality, sales teams face shifting markets, new buyer personas, and rapidly changing expectations. They need learning that updates as fast as those realities change. As our checklist on sales enablement highlighted, keeping content current and relevant is one of the strongest predictors of training impact. 

Learning in the flow of work

The best sales organisations are building cultures where learning never stops. Instead of waiting for annual workshops, salespeople receive short, targeted learning interventions that respond to what’s happening right now. That might include microlearning modules before client meetings, quick video refreshers on objection handling, or virtual coaching sessions based on real deal data. 

The LMS for enterprise - the learning management system for global brands

As organisations move from “trainingtoenablement,” the criteria for success tend to change as well. It’s no longer about how many sessions were delivered but how consistently performance improves over time. The focus moves from teaching skills to creating situational readiness: ensuring every seller can apply the relevant knowledge in the right moment. 

AI and personalisation: turning learning into an ongoing conversation

Artificial intelligence is quickly becoming a natural part of modern sales enablement. Many organisations are using AI to personalise learning paths, generate adaptive quizzes, or simulate live buyer interactions. This not only makes training more engaging but also ensures that every individual gets the content most relevant to their role and current performance level.

 

For learning teams, AI removes the guesswork. It identifies skill gaps, recommends next steps, and gives managers real-time insight into how learning translates to results. What used to take months of planning can now happen continuously, in the background, keeping salespeople learning without interrupting their work. 

A continuous mindset for sales success

Sales enablement is no longer a project with a start and end date. It’s an ecosystem that grows alongside your organisation. Building that ecosystem means combining human coaching, digital tools, and data-driven insight into a single, ongoing experience.

 

When learning becomes part of the everyday workflow, the impact compounds: faster onboarding, higher retention, and better conversations with buyers. The message from across the industry is clear. One-off training events are a thing of the past: Sales teams that keep learning, keep performing. 

Next steps

Want your sales team to adapt faster and perform at their best?  

 

Discover how sales enablement can help your organisation get there and how Scheer IMC helps transform learning from a moment in time into a driver of measurable sales performance. 

Der Beitrag From One-And-Done to Always-On erschien zuerst auf Scheer IMC.

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